EEAT Mechanics

IS-Calibration (Rater/QRG)

ASworn / DOJ exhibit

Not a live signal used daily in ranking — but the foundation on which all quality models are calibrated.

By Thomas Wawra·Last reviewed
Role
Quality & Prediction
Axis
Norm (overarching)
Scope
Calibrated against
Source
Experience· primaryExpertise· primaryAuthority· primaryTrust· primary

01What it measures

Not a live signal used daily in ranking — but the foundation on which all quality models are calibrated. The IS-Score (Information Satisfaction) summarizes how well a page meets a user's information need, rated by trained human raters. The QRG (Quality Rater Guidelines) are the public rulebook by which these raters judge.

02Derived from

Judgments from trained human raters following the QRG — especially 'Needs Met' (does the page serve the search intent?) and 'Page Quality' (is the page itself high quality?). siteQualityStddev measures the consistency of quality across the whole site.

03How it's measured

IS-Score = the Information Satisfaction score distilled from rater judgments (the calibration norm itself); siteQualityStddev = standard deviation of quality across a site (consistency). [A IS, B/C Stddev]

04Why it counts here

This norm defines what E-E-A-T means — it is the source, not a player. All four dimensions are fully affected because the QRG explicitly names Experience, Expertise, Authority and Trust as rating dimensions.

05What to do about it

The QRG are publicly available and should be required reading for editorial and product teams. What a rater would judge as 'high quality' per the QRG is the goal — not what tools measure as 'optimized'. The QRG distinguish strictly between 'Page Quality' (the quality of the page itself) and 'Needs Met' (does the page match the search query).

Deep dive →
IS-Calibration: The Human Rater System That Trains Google's Quality Models
14 claims· Experience Expertise Authority Trust
Deep dive →
What Good Content Is: contentEffort and Google's Soft Metrics
22 claims· Experience Expertise Authority Trust
Answer modules will appear here (coming soon)