EEAT Mechanics

IS-Calibration (Rater/QRG)

ASworn / DOJ exhibit

Not a live signal used daily in ranking — but the foundation on which all quality models are calibrated.

By Thomas Wawra·Last reviewed
Function class
Quality & Prediction
Axis
Norm (overarching)
Reach
Calibration source
Source
Experience· primaryExpertise· primaryAuthority· primaryTrust· primary

What it measures

Not a live signal used daily in ranking — but the foundation on which all quality models are calibrated. The IS-Score (Information Satisfaction) summarizes how well a page meets a user's information need, rated by trained human raters. The QRG (Quality Rater Guidelines) are the public rulebook by which these raters judge.

Derived from

Judgments from trained human raters following the QRG — especially 'Needs Met' (does the page serve the search intent?) and 'Page Quality' (is the page itself high quality?). siteQualityStddev measures the consistency of quality across the whole site.

Metric detail

IS-Score = the Information Satisfaction score distilled from rater judgments (the calibration norm itself); siteQualityStddev = standard deviation of quality across a site (consistency). [A IS, B/C Stddev]

Why this attribution

This norm defines what E-E-A-T means — it is the source, not a player. All four dimensions are fully affected because the QRG explicitly names Experience, Expertise, Authority and Trust as rating dimensions.

Strategic consequence

The QRG are publicly available and should be required reading for editorial and product teams. What a rater would judge as 'high quality' per the QRG is the goal — not what tools measure as 'optimized'. The QRG distinguish strictly between 'Page Quality' (the quality of the page itself) and 'Needs Met' (does the page match the search query).

Deep dive →
IS-Calibration: The Human Rater System That Trains Google's Quality Models
14 claims· Experience Expertise Authority Trust

Related systems

Answer modules will appear here (coming soon)